TelaCut Terms of Use

Version 1.1 — October 10, 2026

1. Provider and agreement

TelaCut is provided by PRASITEC DESENVOLVIMENTO DE SOFTWARE NAO CUSTOMIZAVEL LTDA, Brazilian corporate taxpayer number (CNPJ) 68.791.018/0001-92, with business address at Rua Pais Leme, 215, conjunto 1713, Pinheiros, São Paulo/SP, CEP 05424-150, under the PrasiTec brand. The contact for support and contractual matters is contato@prasi.tec.br.

These terms govern the use of TelaCut. The accepted commercial proposal identifies the customer, price, contract period and number of licenses. The terms must be available before contracting and payment.

Acceptance in the installer confirms agreement with these terms and does not, by itself, create a purchase or charge. Anyone accepting on behalf of a company must be authorized to represent it.

2. License and computers

PrasiTec grants a non-exclusive license to use the software during the granted or contracted period. The software is licensed; its intellectual property is not transferred. The commercial subscription is annual, with one authorized computer per license at a time. The same license does not authorize simultaneous use on different computers.

For new grants made under this version of the terms, licenses issued on or before December 31, 2026, receive one free year from issuance, regardless of first activation. The offer may cover several licenses for the same customer; each license retains its own term and the one-computer limit.

Licenses granted under previous conditions retain the promised benefit, including the 12 free months from first activation when that was the condition of the grant. Publication of these terms or an update to the program does not bring forward the expiry of that benefit.

For licenses issued from January 1, 2027, the free trial will be 30 days from issuance, with all functions, including calculation, reports and DXF, only once per customer. Customers who received the free year in 2026 will not be entitled to a new 30-day trial. Reinstalling the program or reissuing a trial license does not restart its term; eligibility discrepancies may be reviewed by support.

The key is for the customer's use and must not be published, resold or shared outside the contracted scope. Transfers between computers are unrestricted, with no frequency limit: deactivate the previous computer before activating the next. A transfer preserves the expiry date and the limit of one active computer per license.

If the previous computer is unavailable, request manual release from support. Ownership verification uses existing license information and evidence appropriate to the case, such as proof of the agreement where available or confirmation by an authorized company representative. A key or telephone number alone is not sufficient. If evidence is insufficient, the requested change or release remains suspended until ownership is clarified, with the license term preserved.

Bypassing license controls, distributing modified copies as official versions or removing ownership notices is not permitted. Permissions provided by law and by third-party component licenses remain protected.

3. Activation, internet and expiry

License activation and validation require communication with PrasiTec's server. TelaCut allows up to 72 hours of offline use from the last successful validation, within the license term. After that interval, validation must be reestablished to use the program normally.

An update to a version with a new confirmation mechanism may require an initial online validation. Significant hardware or clock changes may require assistance from support.

After expiry, the program allows projects to be viewed in a limited mode, without calculation or export. This does not extend the license. The customer must keep copies of projects and exports needed for their work.

4. Price, renewal and cancellation

The subscription amount and dates are stated in the accepted proposal and proof of agreement. The initial reference price is BRL 1,100 per year. Prices may be adjusted from 2027 for new purchases and renewals; periods already paid for retain their conditions.

Available payment terms, any installments, discounts and charges will be stated in the offer before confirmation, together with the total amount and applicable installments.

Renewal is manual: the customer must confirm the agreement and pay the new annual fee. There is no automatic renewal or charge merely because the subscription expires. If the license has expired, the new annual period begins when payment is confirmed. For early renewal, the new year is added after the current expiry date, preserving the remaining period.

Without renewal, the subscription ends on the agreed date and the limited mode described in section 3 applies.

Outside statutory refund situations, there is no proportional refund for simply choosing to cancel after the statutory withdrawal period; the license remains available until the agreed expiry date. Mandatory cancellation, refund and warranty rights remain protected. For agreements to which article 49 of Brazil's Consumer Protection Code applies, the right of withdrawal within the statutory seven-day period will be respected.

The free trial does not waive the right of withdrawal in a subsequent paid agreement, where applicable. Complaints and cancellation requests may be sent to contato@prasi.tec.br.

5. Purpose and technical review

TelaCut assists in preparing cutting plans for sheets of different materials based on the parts, quantities and settings provided by the user.

The cutting plan does not replace the design, sizing, detailing or assessment by the responsible professional. Before manufacturing or execution, check units, dimensions, quantities, material orientation, cutting process restrictions and compatibility with the approved design.

Reports, DXF drawings and manual changes must also be checked. Results depend on input data and configured constraints. The search seeks to reduce sheet consumption; not every run proves the minimum. When a proven minimum is indicated, it refers to the model and constraints considered by the calculation, not engineering approval of the solution.

6. Support, updates and technical validity

Support handles questions and malfunctions only by email, at contato@prasi.tec.br, Monday through Friday, 9 a.m. to 6 p.m. Brasília time, except holidays. The first response will be provided within one business day, without a promise of resolution within that period. The same support applies to licenses for the free year and the 30-day trial.

The technical validity period corresponds to the granted or renewed license period, according to the dates applicable to the license. During this period, PrasiTec provides technical support regarding operation in accordance with the specifications, with fixes supplied through updated versions made available to the user.

All TelaCut updates, including new features, are included during the license term. Fixes focus on the latest version; support may advise installing it. Versions and significant changes will be identified. Unlimited compatibility with future versions of Windows or other programs is not promised.

7. Projects, privacy and liability

Rights to project content remain with their respective holders. The customer must have permission to use the materials entered into the program.

The TelaCut Privacy Notice describes license, update and support communications. Accepting these terms does not generally authorize optional uses of data. Error reports are sent through a specific user action after their contents are displayed; refusing to send them does not affect the right to use the license.

PrasiTec is responsible for its obligations and for failures attributable to it under applicable law. The user's duty to check does not exclude this responsibility. Nothing in these terms removes mandatory rights or constitutes a general waiver of remedies for software defects.

8. Termination and changes

When the subscription ends, the limitations in section 3 and the rights under the agreement and legislation apply. If TelaCut is discontinued, PrasiTec will maintain its operation and support until the expiry of licenses already granted, including free licenses.

Contract violations will be communicated for clarification and, where appropriate, correction. Immediate measures against fraud or unauthorized access must be justified and allow challenges through support.

Material changes to these terms will be communicated with version identification. Conditions already granted or contracted will not be reduced retroactively by an update to the application or these terms. Brazilian law applies, with access to the competent authorities and the jurisdiction guaranteed by law preserved.